Want to help your residents start using the RentCafe Resident app right now? The RentCafe Resident App Guide provides step-by-step instructions on how to download the app from the Apple Store or Google Play and set up their account.
What is the RentCafe Resident app?
Renters living at properties managed on Yardi Breeze or Yardi Breeze Premier are given access to the RentCafe online resident portal. It can also be accessed through the RentCafe Resident app.
The app provides an easy way for renters to interact with their property management company and keep up to date with what is happening at their community, including the ability to:
- Access resident account information and lease documents
- Sign documents (e.g., lease renewals)
- Make one-time rent payments with their preferred payment method
- Set up monthly automatic payments to help avoid late fees
- Share rent and utilities with roommates using monthly automatic payments
- Request maintenance with photos and track progress along the way
Setup is simple
The RentCafe Resident app is easy for anyone to use. Even if residents don’t normally use mobile apps to pay rent and communicate with their property manager, it won’t take long to figure everything out. Share the guide with your renters for step-by-step instructions on:
- New user registration
- Making payments in the app
- Submitting maintenance requests
- Editing their profile
Property managers benefit from higher app adoption
Actions completed by residents through the RentCafe Resident app are automatically added to the tenant ledger in Yardi Breeze and Yardi Breeze Premier. This cuts down on manual data entry and errors. You’ll also save time on rent collection by making it easy for residents to set up recurring payments.
Yardi Breeze power user Rob Chiang said, “By far, the biggest improvement that we have now is rent collection. We are officially paperless, and all payments go through RentCafe. No more trips to the bank to deposit rent checks. I would estimate that this saves at least 24 hours of work per month.”
It’s true that self-service tools allow you to provide a high level of customer service with fewer incoming calls and requests. The time you save by automating manual processes can make a big positive impact on your bottom line.
