IRO Summit 2023: Watch Every Session On Demand

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IRO Summit 2023 Recap

We enjoyed having everyone join Yardi Breeze and NAA for IRO Summit 2023. Session speakers were available for live chat, and our team got to interact with many independent rental owners and property management professionals. If you missed out on the Summit or would like to revisit anything, all sessions are on YouTube right now. We hope you join us next year!

To recap the topics on the table at IRO Summit 2023, see the brief session descriptions below.

Welcome 

A special welcome to IRO Summit 2023 attendees from Curt Knabe, IRO Committee Chair, National Apartment Association, and Chris Ulep, Vice President, Yardi Breeze. 

NAA Legislative & Regulatory Update 

Heading into the 2024 Presidential Election, housing policy conversations have been pushed to the forefront at the federal level — including challenging “junk fees” in rental housing, rent control, guaranteed renters bill of rights and more. Calls for enhanced landlord and tenant requirements pervade state legislatures and city and county councils as well. Watch this session to learn more about the latest housing policy challenges at every level of government.   

Presented by Nicole Upano, AVP of Housing Policy and Regulatory Affairs, NAA.

How Automation & Centralization Are Leveling The Playing Field For Small Business 

Digital transformation is democratizing the industry, so everyone can take advantage of solutions formerly reserved for the bigger players. There has never been a better moment to bridge the technology gap. Watch this session to explore how technology makes it possible for independent rental owners to spend less time in spreadsheets and more time building communities and improving your quality of life. 

Presented by Megan Orser, CEO, Smart Apartment Solutions and Smart Moves LLC, Jason Korb, Principal, Capstone Communities LLC and Chris Ulep, Vice President, Yardi Breeze.

The Bottom Line Of Mental Health In Property Management

In this session, learn about the significance of mental health in both personal and professional settings. The focus is on the effects of mental health on general well-being and addresses misconceptions to reduce stigma. The aim is to promote open communication and provide IROs with the necessary tools and resources to care for yourself and those in your care. 

Presented by Kendra Butterfield, NAAEI Faculty and Vice President, Elevation Real Estate and Management.

Navigating The Future Of Staffing: Insights From Workforce Solutions Experts 

Staffing issues keeping you up at night? Join the leadership team from workforce staffing provider BGSF as they discuss trends, concerns and innovative solutions tailored to the independent rental owner community.  

Presented by Betsy Kirkpatrick, Managing Director of Strategic Programs, Kelly Brown, President, Property Management and Eric Peters, President, Professional Division, all from BGSF

No More Risky Business: Protect Your Community From Fraud 

Fraud in multifamily is more common than people realize, and the consequences can be extremely costly. Just one fraudster slipping through the cracks can lead to a significant waste of time, money and even damage your reputation. In this session, we’ll share eye-opening data on fraud and showcase real-world examples to help you understand its impact. You’ll also learn valuable insights on identifying vulnerabilities and implementing effective verification processes to safeguard against fraud on multiple levels. 

Presented by Kent Simpson, Industry Principal, Resident Screening, Yardi.

Emergency Preparedness: Crisis & Recovery In Property Management 

All real estate professionals need to be prepared for emergencies. This session focuses on equipping both properties and residents for unforeseen disasters. It guides you through the essential steps to ready your team, provides you with sample forms for pre- and post-emergency scenarios and helps you develop a comprehensive understanding of your property’s insurance policy. Additionally, it covers the right questions to ask your insurance agent and offers actionable insights on post-emergency procedures. Watch this session for tips to fortify your emergency preparedness strategy to help ensure the safety and well-being of your property and its residents. 

Presented by Tammy Esponge, Association Executive at Apartment Association of Greater New Orleans and Charlie Fontenelle, Owner, Fontenelle and Goodreau Insurance, LLC.

Excited for more Yardi Breeze events?

Check out these free Yardi Breeze webinars as well as our calendar of upcoming industry events we are sponsoring or attending. Also, keep an eye out April 17-18 for REfresh, our annual user conference for Breeze and Breeze Premier users.