How much does it cost to replace a resident? There’s a range, but residential unit turnover in the U.S. can cost anywhere from $1,000 to $5,000. If that feels like a bitter pill to swallow (or if you’re feeling a bit of sticker shock), we have something to help wash it down.
If you have 10 minutes, we have a session on the keys to increasing retention by delivering an exceptional living experience for renters.
Miguel Lopes, senior manager with Yardi Breeze, delves into how to achieve outstanding resident satisfaction. Just like universal keys that open every door, these strategies unlock seamless, rewarding resident experiences that lower turnover and vacancy rates.
So, what’s the key to resident satisfaction?
With the right tech and retention plan in place, you can increase resident satisfaction more easily than you think. Miguel will break it down for you, discussing ways a rewards program, self-service tools and a mobile-first approach can all be leveraged to your benefit.
What you’ll learn
- How a resident rewards program turns renters into loyal leasers and set you apart from your competition
- How self-service portals and resident apps make renting more convenient and increase satisfaction
- Why a mobile-first approach fosters a better experience for residents and property managers alike
